If you are unable to upload documentation to your Shared Documents section, please check that:
This function is NOT AVAILABLE in the app.
• You are logging your remote banking from the web.
• The file does not exceed 20Mbs.
• The file has one of the following supported formats: pdf, txt, jpg, bmp or png.
Remember that if you are dealing with documents relating to a mortgage application, these documents must be made available from the mortgage guidance platform via the access provided to you when you run the mortgage simulation.
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