If you get the Z11354 error when making a transfer, please check that:
• You have sufficient available funds in your account. You can check more details about the available balance in your account in Check balance and transactions, by clicking on the arrow next to the balance.
• You have entered all the data correctly, they do not contain symbols or dashes and you have selected the type of transfer you want to make: immediate, common or scheduled.
• You have not exceeded the transfer limit. You can check it from the website by clicking on My profile >
Configuration > Access management > Account access and operating limits management.
• You have activated the Digital Signature and you are signing the transaction correctly.
If everything is correct, it is possible that the error is in the payee account or bank.
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