What is a SEPA mandate or direct debit mandate reference?

The mandate reference is freely assignable and serves to identify the debits associated with a specific mandate signed by the debtor. This reference is unique and cannot be associated with different direct debit accounts. You will have to register a new debtor for each mandate or direct debit mandate reference you have signed.

You can download the SEPA Direct Debit Mandate from our Business website > Files and Applications > Direct Debit Mandate.

Remember that the file guide is available on the website, in the Files menu > Create File > Consult File Guide, where we explain step by step how to generate and send files.