How do I activate a card?

To fully activate any card, you can perform a transaction at an ATM or shop. In such cases, remember you must insert it and enter the PIN number.

To find out your card PIN, go to the app menu > Cards > Card management > PIN recovery. Remember that you will have three months to activate the physical card.

To check whether you can use your card, before activating the physical card, go to the “Cards” section in the app to see if it says “virtual”.